Grand Palace Hotel and Spa, Yercaud

Wonderful trip with family to Yercaud.  Stayed at Grand Palace Hotel and Spa and here’s my review –

Stayed here with family for two nights on 30/03 and 31/03. Overall, it was a pleasant experience.
Pros-
A very nice property in Yercaud, easily one of the best.
Nice and spacious room.
Clean swimming pool, well-maintained.
Good service, anytime.
Indoor and outdoor games for timepass. Bonfire, etc etc
Nice restaurant with good food.

I did not try the spa and the pub, so cant comment on that.

Some minor suggestions –
Please look at changing the Towels. Most of them are not white anymore. There were 2 neatly folded towels in our room, but they were DAMP, and clearly used/not washed properly. I had to call room service and change it. That is shabby service. The ones replaced were clean, washed, but still failed to impress. You could not confidently use them without smelling it. So please have them changed. This initial impression took two days to change. 🙂
The food was good in the restaurant, but at least twice, a fresh plate and spoon had some food stuck to it (even after it was washed). Had to ask for a new one. Have someone look at the cutlery before it reaches the table.
Early morning is the time when we normally try to play some games. Be prepared with what we might need to play. “No shuttles”, “Store is closed”, “Opens at 09:30” is not what we would like to hear. Try to foresee and have spares ready.

Slowly after day 1 and 2, our impression about the place changed for the better. I would definitely visit again and recommend this place. Hopefully, these issues don’t exist then.